Refund & Cancellation Policy

1. Digital Product

HPC Mastery courses are digital products. When a payment is successfully verified, access to the purchased course's lessons, quizzes, and other learning content is granted to your account immediately.

2. General Policy

Because course content is delivered digitally and access begins immediately upon successful payment, course purchases are generally non-refundable once access has been granted.

3. Exceptions

We will consider a refund in the following situations:

• You were charged more than once for the same course (duplicate charge).
• A payment appeared to fail on the website, but you were nevertheless debited by your bank or payment provider.
• A verified payment-processing error occurred on our side or our payment processor's side.

4. How to Request a Refund

Email [email protected] with the details needed to identify your transaction — your registered email address and, if available, the order/payment reference shown after checkout. We will look into it and let you know the outcome.

5. How Refunds Are Processed

Approved refunds are processed back to your original payment method through Razorpay, our payment processor. The time it takes to reflect in your account depends on your bank or payment provider's own processing timelines.

6. Contact

For any question about a payment, refund, or cancellation, contact [email protected].